FAQ
Q: Can I purchase your water bottles directly from your website?
A: We currently do not sell our water bottles directly from our website. Instead, we offer our products exclusively through Amazon.
Q: How do I buy your water bottles on Amazon?
A: To buy our water bottles on Amazon, simply search for our brand name or product name on the Amazon website or app. From there, you can add the product to your cart and proceed to checkout.
Q: Do you offer free shipping on Amazon?
A: Amazon offers free shipping on eligible orders over a certain amount (depending on your location and the product). You can check the Amazon website or app for more details.
Q: Can I use Amazon Prime to receive free shipping on your water bottles?
A: Yes, if you have an Amazon Prime membership, you may be eligible for free shipping on our water bottles. Please check the Amazon website or app for more details.
Q: How do I track my order on Amazon?
A: Once you've placed your order on Amazon, you'll receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate delivery times.
Q: What payment methods does Amazon accept?
A: Amazon accepts a variety of payment methods, including credit/debit cards, Amazon gift cards, and Amazon Pay. You can select your preferred payment method at checkout.
Q: Do you offer any discounts or promotions on Amazon?
A: From time to time, we may offer discounts or promotions on our water bottles on Amazon. Please check the product page or our social media channels for any current deals or promotions.
Q: What is Ethio?
A: Ethio is a reusable recycled stainless steel tumbler with a unique sleeve made from recycled coffee grounds. It's perfect for keeping your drinks hot or cold on the go while reducing waste.
Q: How is the coffee grounds sleeve made?
A: The coffee grounds sleeve is made by collecting used coffee grounds from various coffee shops, drying them, and combining them with a non-toxic, food-grade binder. This process creates a durable, waterproof material that's perfect for insulating your tumbler.
Q: Is the Ethio tumbler dishwasher safe?
A: Yes, the Ethio tumbler is dishwasher safe. However, we recommend hand-washing the coffee grounds sleeve to prolong its lifespan.
Q: Can I use Ethio for hot and cold drinks?
A: Yes, Ethio is perfect for both hot and cold drinks. The recycled stainless steel construction keeps your drinks at the perfect temperature for longer.
Q: What size is Ethio?
A: Ethio offers a different capacity of drinkware that is perfect for your morning coffee, tea, or other beverages, please refer to our products page for more details.
Q: Is Ethio environmentally friendly?
A: Yes, Ethio is made from recycled materials and is designed to reduce waste. By using Ethio instead of disposable cups or non recycled material drinkware, you're helping to reduce the amount of waste that ends up in landfills.
Q: How do I clean my Ethio tumbler?
A: You can wash your Ethio tumbler with warm, soapy water or in the dishwasher. To clean the coffee grounds sleeve, we recommend hand-washing it with mild soap and water.
Q: Is Ethio BPA-free?
A: Yes, Ethio is made from food-grade stainless steel and is BPA-free.